Client Reimbursements for
Meter Reading Failures
02- 06 September 2024
Johannesburg South Africa
Register Now! Limited Seats Available!
Course Overview
This course is designed to equip participants with the knowledge and skills needed to handle client reimbursements effectively when meters fail to extract units accurately. Through a combination of theoretical knowledge and practical exercises, participants will learn how to diagnose meter failures, calculate appropriate reimbursements, and navigate the legal and regulatory landscape.
The course includes interactive components such as case studies, group discussions, and a final assessment to ensure comprehensive understanding and application of the material.
Course Objectives
By the end of this course, participants will be able to:
- Understand the importance and types of client reimbursements.
- Recognize different types of meters and their functionalities.
- Identify signs of meter malfunctions and troubleshoot effectively.
- Comprehend the legal and regulatory framework surrounding meter accuracy and client rights.
- Calculate reimbursements accurately based on historical data and established formulas.
- Implement effective reimbursement policies and communicate with clients professionally.
- Apply knowledge through real-world case studies and practical exercises.
Who Should Attend:
- Utility company employees involved in meter reading and billing
- Customer service representatives in utility companies
- Compliance officers and regulatory professionals
- Managers and supervisors in utility services
- Anyone interested in understanding meter reading processes and client reimbursements
End of the workshop
IN HOUSE AND ONLINE TRAINING
While both In-House and Online training can present with cost-effectiveness and time-efficacy, there are some very specific differences between in-house courses and those based online.
The demand for additional courses by individuals or groups of people is increasing. Still, it depends entirely on the preferences of a person what type of training he or she wants to receive. Online courses and in-house training carry some similarities but they are considered to exhibit some very pivotal differences too. Despite that, both types of learning can be really beneficial for attendees.
For Registration and other Training arrangements,
contact us on the detail below.
SOUTH AFRICA : +27 11 057 6001
TANZANIA Cell: +255 769 688 544
WhatsApp +27 79 574 0389
info@bmktraining.co.za / www.bmktraining.com
